Once a customer has subscribed to a product or service, recurring billing software ensures that recurring payments are processed on time and securely. Appropriate gateways are used for this purpose. Once authorized and processed, the transaction can be routed to accounting and reporting for detailed revenue recognition. A customer history (viewable at any time) provides information on all bookings for each customer.

For example, open payments, reminders, and other irregularities can be viewed. The software recognizes these automatically and issues multi-level reminders without employees having to deal with them manually. However, the vendor has complete control over when invoices are sent and what notifications are sent to customers to ensure timely payment.