The use of “Software as a Service (SaaS)” regularly involves a subscription. The user selects the appropriate service package from the available options and subscribes to it. SaaS billing comes into play as soon as the contract is signed. The customer data is processed and the billing process is initiated. Decisive for the complete process are the contract terms. For example:

• Which software package has been selected?
• Is there a free trial period (for example: the first month is free, only after that does usage become chargeable)?
• Which billing interval is to be used?
• Which method of payment has been chosen (e.g. Paypal, credit card, SEPA direct debit)?

In a modern software solution for SaaS billing, the entire billing process takes place automatically. For the user, this significantly reduces the manual effort required for invoicing.

In the past, problems with payment transactions in particular often led to considerable effort in the accounting department. However, those who use modern technologies today benefit from direct processing by SaaS billing software, for example in the case of returned direct debits or credit card payment cancellations.