For SaaS providers, the question is how to design the billing process. Should an in-house solution be developed? Or should a specialized software solution be considered?

An in-house solution brings the advantage that companies can implement their individual ideas. This means that the billing system can be tailored specifically to the company’s business model. However, the prerequisite is that the company not only has the appropriate expertise in software development, but also that regulatory requirements (for example, DSGVO, VAT, GoBD) are taken into account. There are many complex issues to be considered. And if something doesn’t work, the question arises: How quickly can a software error be fixed? Who is the contact person for questions about the application?

SaaS billing software can be used immediately. Internal resources are spared. In addition, the company benefits from the fact that with SaaS billing software, an application is used for which a lot of experience is already available. A customer service team can be reached quickly in case of application questions and can support the user. In addition, complex regulatory issues have already been taken into account. In this way, the company is building on a legally compliant, cost-effective and customer-oriented complete solution.