A major challenge in subscription management is the mass of administrative tasks that have to be handled. For example, numerous transactions have to be carried out securely and on time. Customer and contract data must be managed. In addition, numerous invoices have to be created. Legal certainty is the top priority here – and yet it is not easy to implement.

For example, tax requirements change regularly. And international differences increase the complexity. In some countries, for example, electronic invoicing is already mandatory in the B2B sector. Appropriate invoice formats must then be adhered to. In other countries, this is not yet the case. Maintaining an overview here and ensuring that no errors are made in invoicing can push a company to its limits.

But liquidity management is also anything but simple: Receivables management has to monitor the incoming payments of many customers on a monthly basis. Payment reminders and dunning letters can additionally cause a lot of work. These many measures can hardly be handled manually. If errors or inconsistencies occur, this leads to dissatisfaction on the part of both the customer and the company. Professional subscription management therefore requires technological support that meets the challenges.