A subscription management tool provides features that help the subscription company follow the customer throughout their journey and optimise the customer journey. It also gives the company a competitive advantage through scalability, predictability and security in a booming global market.
Why subscription management is so important:
- Process costs and efforts are reduced
- Reduction of churn, while optimising marketing ROI & CLV
- Error rates are minimised
- Time-to-market is shortened
- Optimisation of business processes with improved conversion
- Maximising customer loyalty
- Creation of recurring invoices, also known as recurring billing, and the integration of different payment methods
- Analysis of customer needs and habits
- Overview of contracts, product sales, sales forecasts, payments as well as component and discount bookings
